FAQs

 About Brighton 

 Q: What is Brighton known for? 
A: Brighton is a brand celebrated for creating high-quality, beautifully detailed women’s accessories, including handbags, jewelry, and charms. For over 50 years, we have been dedicated to craftsmanship and design, offering products that customers love to wear and we are proud to stand behind.

 Orders & Payment 
 Q: What payment methods do you accept? 
A: We accept all major credit cards. All transactions are processed in US Dollars (USD).
 Q: Do you offer gift-wrapping? 
A: Yes. Every order is carefully and lovingly packaged, making it a special treat to receive.

 Shipping & Delivery 
 Q: Where do you ship? 
A: We provide  global shipping  to many countries worldwide.
 Q: What are the shipping costs and delivery times? 
A: Shipping costs and delivery timelines vary depending on the destination. Please refer to the shipping information provided at checkout for accurate estimates.

 Returns & Exchanges 
 Q: What is your return policy? 
A: We offer a  60-day return policy  from the date of purchase for a full refund. Items must be in new, unused condition with all original tags and packaging.
 Q: How do I start a return? 
A: Please contact our Customer Support team to initiate a return and receive instructions.

 Products & Services 
 Q: Do you offer product personalization? 
A: Yes. We offer complimentary embroidery on select collections, such as the Heart Beat Collection, to add a personal touch to your items.
 Q: Do you have a warranty or quality promise? 
A: Our Brighton Promise is our commitment to quality and your satisfaction with every product.

 Contact & Support 
 Q: How can I contact customer service? 
A: You can reach our dedicated support team for any questions regarding your order, products, or our policies.
 Email:  [email protected]
 Q: How can I stay updated on new products and offers? 
A: Sign up for our text messages to be the first to know about new collections and promotions.

 Promotions 
 Q: Do you offer any gifts with purchase? 
A: Yes, we periodically offer special gifts. For example, with a qualifying purchase, you might receive a free gift like the Wild Love Jewelry Case. Please check our website for current promotions.